Pest Friends

Firm offering solutions and consultation for getting rid of ants, rats, bats and other pests.

About Pest Friends

Pest Friends is a locally owned and operated pest control company serving homes and businesses in Tucson. The company provides solutions and consultation for eliminating and preventing infestations, with services covering ants, bees, cockroaches, mosquitoes, pack rats, pigeons, rodents, scorpions, spiders, termites, ticks, and other pests. Its work is built around the idea that pest control should address problems before they become larger disruptions, while also considering the people and environments where treatments are used.

The company's origin story begins in 2019, when four friends discussed why pest control was often purchased only after a problem appeared. They also questioned whether technology could help identify issues earlier and reduce the amount of chemicals used around a home. Those conversations led to the creation of Pest Friends and its focus on what it describes as modern, eco-friendly, and innovative solutions. The founders are Scott Nolen, Wyatt Chambers, Daryl Ross, and John Smalley.

Together, the founding team brings more than 35 years of experience in pest control and more than 75 years in management and leadership. The company says the founders have created and developed more than 20 companies between them, with experience spanning pest control, innovation, leadership, workforce development, marketing, and technology. Their stated goal is to change how consumers and employees view the pest control industry, including through proactive service and tools intended to support more informed treatment decisions.

Pest Friends serves both residential and commercial customers in Tucson. Its local approach is based on familiarity with area pests, environmental factors that can contribute to infestations, and construction types or weaknesses that may allow pests to enter. The company's "It's Your Neighborhood" approach assigns technicians to serve customers in one zip code, with the aim of building familiarity and consistent customer service within that area. Pest Friends also describes a career path for employees who want to develop toward owning the neighborhood reputation and results they build through the company.

The company backs its services with the Pest Friends Guarantee. According to Pest Friends, if a customer is unhappy with the service for any reason, the company will create a timely solution until the issue is resolved and the customer is satisfied. People interested in getting started can request a free, no-obligation inspection, which gives the company an opportunity to assess the property and discuss an appropriate response. Its website also provides educational resources about common household pests, including mice, cockroaches, fleas, and ticks, along with information about its residential and commercial services.